Accessing LORA Self-Service

LORA (Loyola Online Records Access) is being replaced with a newer system called LORA Self-Service.  Like LORA you will use LORA Self-Service to register for classes, check your grades, access your financial aid, view and pay bills and audit classes.

Getting Started

1. Access the Loyola Self-Service login through Loyola’s SSO Application Portal by going to sso.loyno.edu and login.  Your username for the SSO is everything before the @ symbol of your Loyola email address. The new student, faculty and staff default password is the first letter of your first name, the first letter of your last name, your birthdate and then an uppercase LU.  (flmmddyyyyLU)  Returning students, faculty and staff default is the first two letters of your first name, the last 4 digits of your social security number, followed by an uppercase LU (abXXXXLU)  Note:  Any change to your Microsoft password will automatically change your SSO password as well. If you have reset your Microsoft password after 6/1/2022, the SSO password automatically changed as well.

2. Select the “SSO Apps” tab.

3. Click on the icon labeled “LORA Self-Service”.  

4. LORA Self-Service uses your current Loyola Microsoft credentials.  These are the same credentials that you use to print in the library, access Loyno Secure Wifi, access Medicat Health Portal and your Microsoft account.  If you change your Loyola Microsoft password, it will change on all of these systems, including LORA Self-Service.

Your Loyola Microsoft username is your entire email address.  The default password is the first letter of your first name, the first letter of your last name, your birthdate and then an uppercase LU.  (flmmddyyyyLU)  For more information, go to https://it.loyno.edu/your-loyola-microsoft-account

5. If assistance is needed to access LORA Self-Service, use your Loyola email account and send a service request to support@loyno.edu or leave a message at 504-865-2255.

LORA Self Service uses your Loyola Microsoft account credentials.  These are the same credentials you use to get into Microsoft Office 365 (free for students), Loyno Secure wifi, Medicat, Papercut (printing on campus) and vlab.loyno.edu (student application portal).  If you currently access these resources, use the same credentials to get into the LORA Self Service.

If you have never accessed these resources or used your Loyola Microsoft account, we highly recommend that you log into Microsoft first by going to office.com (note the credential format below).

Username:  Your full Loyola email address (xxxxxxxx@my.loyno.edu)

Password: 

a. If you have used your Loyola Microsoft Credentials to use any of the resources mentioned above, use the same credentials to access LORA Self Service.  If you forgot your password, go to office.com and select "forgot password" to reset it.  

b. New Students - the default password is the first letter of your first name, the first letter of your last name, your birthday and then an uppercase LU.  (abmmddyyyyLU)  You will be forced to change your password when first logging into office.com.  Do this before going to Lora Self Service.

c:  Returning Students who have not used their Loyola Microsoft password before, will use the old default password - the first two letters of your first name, the last four digits of your social security number, then LU (abXXXXLU). Go to office.com first to make sure you can login, before going to LORA Self Service.

Remember: When you change your Microsoft password at office.com, it will automatically change for the LORA Self Service and all of the resources mentioned above too.

To reset your LORA Self Service password, 

Go to office.com.  Your Loyola Microsoft account credentials control the access to LORA Self Service.

When signing in, click on "Forgot Password".

Follow the online prompts that Microsoft provides.

If you set up account recovery at office.com, you will be stepped though changing your password. 

The password requirements are:

1. It must be at least 8 characters long  (It can be a phrase.)

2. It must contain at least one upper case and one lower case letter.

3. It must contain at least one number.

4. It cannot contain part of your name or email address.

5. It cannot be a password that you already used for your Loyola Microsoft account.

NOTE:  Changing your password at Office.com will automatically change your password on the following systems.

Single Sign On (SSO)
LORA Self Service
Medicat Health Portal
LoynoSecure Wifi
Papercut Printing
vlab.loyno.edu
 

Faculty and Staff: All of the above and the following:
 

VPN
fs1 file server (formerly known as eShare)