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Global Protect VPN for Mac


When working from off campus, users must use the VPN (virtual private network) to access resources located on campus.  Using the VPN is virtually putting your computer on Loyola's network. It provides a secure and encrypted connection between your computer and Loyola's network. It is imperative that this is done with Loyola owned computers only. Whether working from home or in a public setting the VPN connection should always be used when off campus.

How to Download and install Global Protect on your Mac computer.

Note: You need to setup your multifactor authentication before trying to connect with Global Protect. If you have not done so yet, please click here.

1. Navigate to  Since our multifactor authentication is configured through Microsoft Azure, you will be prompted to login to your Microsoft account.  You will be prompted to authenticate using a code sent to your phone, email or you can just approve the notification sent to your Microsoft Authenticator app depending on how you setup your Multifactor Authentication.   After authenticating, you will see the window below.

Palo Alto


2. Select the installation for the Mac and download the file. Open the downloaded package.

Install Package


3. You will be guided through the setup.  Click "continue".

Installation Guidance


4. Click "Continue".

Installation Type

5. Click "Install".

Standard install

6. The message below indicates a successful installation. Click "close".

installation successful

7. At the top right of your screen, a Global Connect window will appear and prompt you for the portal information. Enter and click connect.

Global Protect

You will be prompted to login and confirm with text, email or Microsoft Authenticator, depending on how you set it up in your Microsoft account.


If you are unable to connect to fs1 (files server) after configuring MFA and installing Global Protect, please click on the instructions below.

Click here for instructions to remap fs1 on your Mac.

If you need assistance, please email