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How do I allow the Carbon Black extension to load.

If the Carbon Black icon at the top right corner of your Mac screen has a red "X" on top of it, it is possible that the CB extension failed to load.  To fix this, do the following.

1. Open System Preferences

2. Navigate to Privacy and Security

3. On the right side of the window, see if there is a message stating that vmware Carbon Block has been blocked.  If this is the case, please allow it by clicking "Allow".

4. Then  within the Privacy and Security preferences scroll to see Full Disk Access. Click on it.

5. Look for the com.vmware carbon black cloud extension and turn it on.



If this does not resolve the issue, email