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How can I find out what my ShoreTel Communicator username is?

To find out what your ShoreTel Communicator password is, do the following:

1. Open your ShoreTel Communicator program.

ShoreTel icon






2. In the menu bar, select "Tools" and then select "Options".

ShoreTel tools options











3. If you get a message that the Connection to the server has been lost, click "OK".


ShoreTel error click OK





4. On the left side of the Options and Preferences window, select "Telephony" .  You will see your username on the right side.


ShoreTel username