What credentials do I use to login to LORA Self Service?
LORA Self Service uses your Loyola Microsoft account credentials. These are the same credentials you use to get into Microsoft Office 365 (free for students), Loyno Secure wifi, Medicat, Papercut (printing on campus) and vlab.loyno.edu (student application portal). If you currently access these resources, use the same credentials to get into the LORA Self Service.
If you have never accessed these resources or used your Loyola Microsoft account, we highly recommend that you log into Microsoft first by going to office.com (note the credential format below).
Username: Your full Loyola email address (email@example.com)
a. If you have used your Loyola Microsoft Credentials to use any of the resources mentioned above, use the same credentials to access LORA Self Service. If you forgot your password, go to office.com and select "forgot password" to reset it.
b. New Students - the default password is the first letter of your first name, the first letter of your last name, your birthday and then an uppercase LU. (abmmddyyyyLU) You will be forced to change your password when first logging into office.com. Do this before going to Lora Self Service.
c: Returning Students who have not used their Loyola Microsoft password before, will use the old default password - the first two letters of your first name, the last four digits of your social security number, then LU (abXXXXLU). Go to office.com first to make sure you can login, before going to LORA Self Service.
Remember: When you change your Microsoft password at office.com, it will automatically change for the LORA Self Service and all of the resources mentioned above too.