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Open a ticket via a phone call

You may report a new issue by leaving a voice message at our Help Desk.  Call (504) 865-2255. This will automatically generate a ticket in  our system.

Please speak clearly leaving a detailed description of the issue.  Be sure to leave your name and phone number so that we may return your call. A technician will respond within 4 business hours. Business hours are between 8:30-4:45 Monday through Friday.

Call the Help Desk