Open a ticket via a phone call
You may report a new issue by leaving a voice message at our Help Desk. Call (504) 865-2255. This will automatically generate a ticket in our system.
Please speak clearly leaving a detailed description of the issue. Be sure to leave your name and phone number so that we may return your call. A technician will respond within 4 business hours. Business hours are between 8:30-4:45 Monday through Friday.